Privacy Policy — fbajee2

1. Information We Collect

fbajee2 collects personal data across several categories depending on how you interact with the platform. Below is a comprehensive breakdown of the types of information we may hold about you.

1.1 Registration & Identity Data

When you create an account on fbajee2, you are asked to provide:

• Full legal name (as it appears on your National Identity Card or passport)
• Date of birth (used to verify that you are aged 18 or above)
• Email address (used for account communications and notifications)
• Mobile phone number (used for account security and payment method verification)
• Residential address (required for KYC verification and fraud prevention)
• Username and encrypted password (used for account authentication)

1.2 Identity Verification (KYC) Documents

Before processing withdrawals, fbajee2 is required to verify your identity. You may be asked to submit copies of the following documents:

• National Identity Card (NID) — the primary accepted document for players in Bangladesh
• Valid passport or driving licence (accepted as alternative identity documents)
• Proof of address (such as a recent utility bill or bank statement)
• Proof of payment method (such as a screenshot of your bKash or Nagad wallet to confirm ownership)

KYC documents are processed securely and are used solely for identity verification purposes. They are not shared with third parties except where required by law or where a regulated identity verification partner is used under a data processing agreement.

1.3 Financial & Transaction Data

In connection with deposits and withdrawals, we collect and retain:

• Deposit and withdrawal amounts (denominated in Bangladeshi Taka, ৳)
• Payment method identifiers (such as bKash mobile number, Nagad account reference, or masked card number)
• Transaction timestamps and reference numbers
• Records of bonus credits, wagering activity, and balance history

fbajee2 does not store full payment card numbers or mobile banking PINs. Sensitive payment credentials are handled directly by our payment processing partners under their own security frameworks.

1.4 Technical & Usage Data

When you access fbajee2, we automatically collect certain technical information, including:

• IP address and approximate geographic location (city/region level)
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and navigation paths through the site
• Game sessions played, bet amounts, and outcomes (for fairness auditing and responsible gaming monitoring)
• Session duration and login/logout timestamps

1.5 Communications Data

If you contact fbajee2's support team, we retain records of that communication, including the content of your messages, the channel used (email, live chat), timestamps, and the outcome of any support case. This data is retained to maintain service quality, resolve disputes, and meet our legal record-keeping obligations.

2. How We Use Your Data

fbajee2 uses the personal data we collect for the following purposes. Each purpose is supported by a lawful basis for processing.

fbajee2 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing an alternative lawful basis.

Marketing Communications: If you have opted in to receive promotional emails from fbajee2 (for example, to receive information about bonuses, tournament announcements, or seasonal promotions tied to events like Eid or the BPL cricket season), you may opt out at any time by clicking the unsubscribe link in any marketing email or by contacting support@fbajee2. Opting out of marketing communications will not affect transactional notifications related to your account.

3. Data Sharing & Third Parties

fbajee2 does not sell your personal data. We may, however, share your information with carefully selected third parties in the following circumstances:

3.1 Payment Processing Partners

To facilitate deposits and withdrawals, we share necessary transaction data with our payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and international card processors such as Visa and Mastercard. These partners receive only the minimum data required to process each transaction and are bound by their own privacy and security obligations.

3.2 Identity Verification Providers

fbajee2 may engage regulated third-party KYC verification providers to assist with identity and age verification. These providers process your identity documents on our behalf under a data processing agreement and are not permitted to use your data for any other purpose.

3.3 Game Content Providers

Games displayed on fbajee2 are provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session data (such as game round IDs and bet outcomes) for game auditing and fairness certification purposes. They do not receive your name, contact details, or financial information.

3.4 Legal and Regulatory Authorities

fbajee2 may be required to disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where we are legally compelled to do so. In such cases, data will be disclosed only to the extent required and in accordance with applicable legal procedures.

3.5 Fraud Prevention Services

To protect the integrity of the platform and our players, fbajee2 may share data with fraud detection and anti-money laundering (AML) screening services. Information shared for these purposes is used solely to identify and prevent fraudulent activity.

4. Cookies & Tracking Technologies

fbajee2 uses cookies and similar tracking technologies to make the platform function correctly, to enhance your experience, and to understand how our site is used. This section explains what cookies we use and how you can manage them.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow the website to remember information about your visit, such as your preferred language, login status, and other settings. Cookies set by fbajee2 are first-party cookies; cookies set by our third-party partners are third-party cookies.

Types of Cookies We Use:

• Essential Cookies: These are required for the core operation of fbajee2. They enable functions such as maintaining your logged-in session, remembering your account preferences, and ensuring secure navigation between pages. These cookies cannot be disabled without impairing the functionality of the platform.
• Analytics Cookies: We use analytics cookies to understand how visitors interact with fbajee2 — for example, which pages are visited most frequently, how long sessions last, and which device types are most commonly used. This data is collected in aggregated, anonymised form and is used to improve the platform.
• Functional Cookies: These cookies remember your preferences (such as your preferred deposit method or language settings) to provide a more personalised experience during your visit.
• Security Cookies: These cookies assist with fraud detection and account security by helping us identify unusual login patterns or suspicious activity associated with your session.

Managing Cookies:

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and configure alerts when cookies are set. Please note that disabling essential cookies will affect the functionality of fbajee2, including your ability to log in and access your account. Instructions for managing cookies can be found in the help documentation for your specific browser.

5. Data Retention & Storage

fbajee2 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or accounting obligations. The following retention periods apply as a general guideline:

Once data has reached the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked back to any individual. Where anonymisation is not technically feasible, data is deleted in a manner that renders recovery impossible.

Personal data is stored on secure servers. fbajee2 takes all reasonable steps to ensure that data is protected against unauthorised access, loss, destruction, or alteration throughout its retention period.

6. Data Security Measures

fbajee2 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your information against unauthorised access, disclosure, alteration, or destruction.

Our security measures include, but are not limited to:

• SSL/TLS Encryption: All data transmitted between your device and fbajee2 is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser address bar to confirm the secure connection is active.
• Data Encryption at Rest: Sensitive data fields — including identity document scans, KYC records, and payment identifiers — are encrypted when stored on our servers using strong cryptographic standards.
• Access Controls: Access to personal data within fbajee2's systems is restricted on a strict need-to-know basis. Staff members are granted access only to the data necessary to perform their specific role. All access is logged and subject to periodic review.
• Intrusion Detection: fbajee2 operates continuous monitoring systems designed to detect and respond to suspicious activity, attempted breaches, and anomalous access patterns in real time.
• Regular Security Audits: Our platform undergoes periodic security assessments carried out by independent specialists. Findings are acted upon promptly to maintain a robust security posture.
• Staff Training: All fbajee2 staff who handle personal data receive regular training on data protection obligations, secure data handling procedures, and how to identify and respond to potential security incidents.

Despite these measures, no system can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, fbajee2 will notify affected players promptly in accordance with applicable notification obligations, and will take immediate steps to contain and remediate the incident.

7. Your Privacy Rights

As a player on fbajee2, you hold a number of rights in relation to the personal data we hold about you. fbajee2 is committed to facilitating the exercise of these rights in a timely and straightforward manner.

• Right of Access: You have the right to request a copy of the personal data fbajee2 holds about you. We will provide this information in a clear, portable format within a reasonable timeframe upon receiving a verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account information directly within your account settings, or contact support for more significant corrections.
• Right to Erasure: You may request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected, or where you withdraw consent and no other lawful basis applies. Please note that we may be required to retain certain data to comply with legal obligations (such as AML and financial record-keeping requirements) even after an erasure request.
• Right to Restrict Processing: In certain circumstances, you may request that we limit the way we use your personal data — for example, while a dispute about the accuracy of the data is being resolved.
• Right to Data Portability: Where processing is based on consent or contract, you may request to receive your personal data in a structured, machine-readable format for the purposes of transferring it to another service.
• Right to Object: You have the right to object to processing carried out on the basis of our legitimate interests, including profiling for fraud prevention purposes. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where fbajee2 processes your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place prior to the withdrawal.

To exercise any of the rights listed above, please contact our privacy team at support@fbajee2 with the subject line "Privacy Rights Request". Please include your full name, the email address registered on your account, and a clear description of your request. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days, subject to identity verification requirements.

8. Contact & Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fbajee2 handles your personal data, please reach out to us using the contact details below. All privacy-related enquiries are handled in English and are treated with strict confidentiality.

Privacy & Data Protection Team — fbajee2

• Email: support@fbajee2 (subject line: "Privacy Enquiry")
• Response Time: Typically within 2 business hours during Bangladesh Standard Time (BST, UTC+6) business hours; complex requests may take up to 30 calendar days.
• Languages Supported: English

fbajee2 takes all privacy complaints seriously. If you are not satisfied with the way we have handled your privacy enquiry, you have the right to escalate your concern to the relevant data protection authority in your jurisdiction.

Changes to This Privacy Policy: fbajee2 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or business operations. When material changes are made, we will notify registered players via email before the updated policy takes effect. The most current version of this policy is always available on this page. The "Last Updated" date at the top of the document indicates when the policy was last revised. Continued use of fbajee2 following the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so that you are always informed about how your data is being handled.